scorecardresearch
Monday, September 1, 2025
TopicConsumers

Topic: consumers

The power imbalance between Indian corporations and consumers is growing every day

The result is a system where ordinary Indians are relegated to the margins, while corporations operate with impunity, leaving little room for equitable dialogue or genuine public accountability.

National Consumer Helpline partners with 1,000 companies to streamline grievance resolution

The NCH is also undergoing a technological transformation with the integration of AI-based speech recognition, a translation system, and a multilingual chatbot under the NCH 2.0 initiative.

The Body Shop UK collapse shows ethical branding isn’t enough. Brands need to show they care

A selling point that once made The Body Shop stand out can lose its sparkle when it does not evolve with changing market conditions and consumer expectations.

Many consumers can file joint complaint in consumer fora — what SC order on flat owners’ plea means

SC was hearing lawsuit by an association of house allottees who were suing a Delhi-based construction firm for failing to complete the construction of a project within promised time. 

November saw a drop in inflation but some major states missed out. Here’s why

Telangana, Andhra Pradesh, Haryana, Maharashtra, West Bengal, MP & UP had inflation in excess of upper band. For most of the states, rural inflation exceeded urban inflation.

Nearly half of all Indians stuck with high-value products that have inherent defects, survey finds

Survey by LocalCircles also found that 94% consumers want Central Consumer Protection Authority to take suo motu action against brands selling defective products.

Hacker says ‘flaw’ in Punjab govt power site left consumer data exposed. Firm says snag ‘fixed’

Punjab State Power Corporation has 95 lakh customers. Cybersecurity analyst Sunny Nehra says their names, numbers and addresses could have been accessed due to a ‘security flaw’.

88% Indians happy to be back in office, 83% won’t go on vacation this year: Axis My India poll

The Consumer Sentiment Index also revealed cautious optimism in consumer spending during festival season with 42% Indians saying they will spend more or same as last year.

Stringent draft e-commerce rules are not in best interest of consumers, survey finds

The proposed amendments to e-commerce rules seek to ban flash sales, raise compliance requirements, and fix liability on platforms for the failure of the sellers.

43% Indians did not buy ‘Made in China’ products since Galwan clash last year, survey says

A LocalCircles survey released Tuesday found that out of those who did buy Chinese-made items, 60% said they only bought only one or two items.

On Camera

Essential oils aren’t just about nice smells. They can change your skincare routine

Essential oils contain powerful properties that can help address concerns like acne, aging, hydration, and inflammation.

A Rs 33,000 cr ‘banking fraud’: ED’s case against Arvind Dham, Amtek’s web of ‘500 shell companies’

ED has accused Amtek promoter Arvind Dham of controlling web of nearly 500 shell companies operating as a layered structure, with up to 15 levels of indirect ownership, to divert funds.

‘Real-time, all-climate’ explosives detector could enhance airport & border security—no dogs, no swabs

Bengaluru-based CeNS designs accurate, portable, and cheap sensor using surface-enhanced Raman spectroscopy. It could significantly reduce risks at vulnerable choke points. 

For Indian Mercedes, Asim Munir’s dumper truck in mirror is closer than it appears

From Munir’s point of view, a few bumps here and there is par for the course. He isn’t going to drive his dumper truck to its doom. He wants to use it as a weapon.