scorecardresearch
Tuesday, August 12, 2025
TopicConsumers

Topic: consumers

The power imbalance between Indian corporations and consumers is growing every day

The result is a system where ordinary Indians are relegated to the margins, while corporations operate with impunity, leaving little room for equitable dialogue or genuine public accountability.

National Consumer Helpline partners with 1,000 companies to streamline grievance resolution

The NCH is also undergoing a technological transformation with the integration of AI-based speech recognition, a translation system, and a multilingual chatbot under the NCH 2.0 initiative.

The Body Shop UK collapse shows ethical branding isn’t enough. Brands need to show they care

A selling point that once made The Body Shop stand out can lose its sparkle when it does not evolve with changing market conditions and consumer expectations.

Many consumers can file joint complaint in consumer fora — what SC order on flat owners’ plea means

SC was hearing lawsuit by an association of house allottees who were suing a Delhi-based construction firm for failing to complete the construction of a project within promised time. 

November saw a drop in inflation but some major states missed out. Here’s why

Telangana, Andhra Pradesh, Haryana, Maharashtra, West Bengal, MP & UP had inflation in excess of upper band. For most of the states, rural inflation exceeded urban inflation.

Nearly half of all Indians stuck with high-value products that have inherent defects, survey finds

Survey by LocalCircles also found that 94% consumers want Central Consumer Protection Authority to take suo motu action against brands selling defective products.

Hacker says ‘flaw’ in Punjab govt power site left consumer data exposed. Firm says snag ‘fixed’

Punjab State Power Corporation has 95 lakh customers. Cybersecurity analyst Sunny Nehra says their names, numbers and addresses could have been accessed due to a ‘security flaw’.

88% Indians happy to be back in office, 83% won’t go on vacation this year: Axis My India poll

The Consumer Sentiment Index also revealed cautious optimism in consumer spending during festival season with 42% Indians saying they will spend more or same as last year.

Stringent draft e-commerce rules are not in best interest of consumers, survey finds

The proposed amendments to e-commerce rules seek to ban flash sales, raise compliance requirements, and fix liability on platforms for the failure of the sellers.

43% Indians did not buy ‘Made in China’ products since Galwan clash last year, survey says

A LocalCircles survey released Tuesday found that out of those who did buy Chinese-made items, 60% said they only bought only one or two items.

On Camera

With nuke lunacy, Asim Munir joins Pakistan’s Hall of Generals who swapped brains for bluster

Munir indicates that he’s willing to go for broke, even if it risks taking his country “and half the world” down with him. It’s important to understand where he is coming from.

How mining, manufacturing & power sectors weighed on India’s industrial output since January 2024

India’s industrial output growth saw a 10-month low in June, with Index of Industrial Production (IIP) growing by mere 1.5% as against 1.9% in May 2025.

Can’t restrict ‘extent of induction’—why SC struck down gender quotas in Army’s JAG recruitment

New Delhi: The Supreme Court has ruled that the Indian Army cannot cap the number of women in its Judge Advocate General (JAG) branch...

Modi’s ready to risk it all for farmers. Farm reform can answer Trump with new Green Revolution

Standing up to America is usually not a personal risk for a leader in India. Any suggestions of foreign pressure unites India behind who they see as leading them in that fight.