Topic: consumers

The Kübler-Ross Model of ‘stages of grief’ can easily be applied to Indian consumers during the pandemic. Brands should know who they are dealing with.

The drop coincides with a deepening slowdown in the Indian economy, increased concerns about employment, and the NBFC crisis.

Survey on household consumer expenditure in India shows dip in expenditure on food consumption for first time.

Investors value ability of Asian Paints to churn out record profits when other consumer-oriented companies have warned of the impact from slowdown.

Consumers with a dispute feel discouraged to approach the ombudsmen. Insurance firms’ control over these offices further complicates things.

RBI consumer confidence survey exhibits dimming sentiments on factors such as employment situation, income earned & spending on non-essential items.

Though consumer prices have been firming up since February, the gains still remain below the Reserve Bank of India’s 4% medium-term target.

Under GST, the government is setting up a National Anti-Profiteering Authority to ensure businesses do not cheat consumers. The new authority will ensure the benefit of reduced prices under the new indirect tax regime is passed on to consumers, said Law Minister Ravi Shankar Prasad.