Survey by LocalCircles also found that 94% consumers want Central Consumer Protection Authority to take suo motu action against brands selling defective products.
Punjab State Power Corporation has 95 lakh customers. Cybersecurity analyst Sunny Nehra says their names, numbers and addresses could have been accessed due to a ‘security flaw’.
The Consumer Sentiment Index also revealed cautious optimism in consumer spending during festival season with 42% Indians saying they will spend more or same as last year.
The proposed amendments to e-commerce rules seek to ban flash sales, raise compliance requirements, and fix liability on platforms for the failure of the sellers.
Wholesale prices in India, a proxy for cost buildup, surged 10.5% last month — the most in 11 years. Consumer price inflation, meanwhile, slowed to 4.3% from 5.5% in March.
The Kübler-Ross Model of ‘stages of grief’ can easily be applied to Indian consumers during the pandemic. Brands should know who they are dealing with.
As a practising doctor, I discovered large question marks on claims of a trustful patient-doctor relationship in the past. The routine dehumanisation of underprivileged patients remains a rarely mentioned topic.