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The Consumer Sentiment Index also revealed cautious optimism in consumer spending during festival season with 42% Indians saying they will spend more or same as last year.
The proposed amendments to e-commerce rules seek to ban flash sales, raise compliance requirements, and fix liability on platforms for the failure of the sellers.
A LocalCircles survey released Tuesday found that out of those who did buy Chinese-made items, 60% said they only bought only one or two items.
Wholesale prices in India, a proxy for cost buildup, surged 10.5% last month — the most in 11 years. Consumer price inflation, meanwhile, slowed to 4.3% from 5.5% in March.
Complaints related to banking and telecom sectors also form major chunks of consumer grievances, according to Department of Consumer Affairs.
The Kübler-Ross Model of ‘stages of grief’ can easily be applied to Indian consumers during the pandemic. Brands should know who they are dealing with.
The drop coincides with a deepening slowdown in the Indian economy, increased concerns about employment, and the NBFC crisis.
Survey on household consumer expenditure in India shows dip in expenditure on food consumption for first time.
Investors value ability of Asian Paints to churn out record profits when other consumer-oriented companies have warned of the impact from slowdown.
Consumers with a dispute feel discouraged to approach the ombudsmen. Insurance firms’ control over these offices further complicates things.
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