No way PM Modi could’ve used email in 1988, says man who brought internet to India

B.K. Syngal, former chairman of Videsh Sanchar Nigam Limited, confirmed that commercial internet came to India only in 1995.

B.K. Syngal
B.K. Syngal is widely credited as the man who bought the internet to India | Photo: telecomtiger.com

New Delhi: Prime Minister Narendra Modi claimed in an interview last week that he had used a digital camera and email in the late 1980s, but B.K. Syngal, the man widely credited with bringing the internet to India, says there’s no way this could be true.

“I first used a digital camera, probably in 1987 or 1988 and very few had emails at that time. In Viramgam tehsil, there was a rally of Advani ji, so I had taken a photograph of him using that digital camera… at that time, digital cameras were this big (movement of hands),” PM Modi had said in an interview to News Nation on 11 May.

“I had taken the photo and transmitted it to Delhi and the next day the coloured photo got published so Advani ji was surprised, ‘how come the coloured photo got published the very next day in Delhi’!”

Syngal, however, completely dismissed Modi’s claims. According to him, India only had ERNET before 1995, and that too was limited to select research and educational institutions.

“There is no way PM Modi could have used the internet in the 1980s, that too to transfer pictures,” Syngal told ThePrint.


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The internet in India

Syngal recalled that during his time in London, circa 1986, internet prices were steep and inaccessible for most of the population.

He then returned to India in 1991, and took over as chairman and managing director of Videsh Sanchar Nigam Ltd (VSNL). There was a clamour in the telecommunications industry that India needed to increase its digital core activity. In 1993, the government began pressuring Syngal and his team to look at providing internet across the country.

In 1995, VSNL set up stations at five locations — Mumbai, Delhi, Chennai, Kolkata and Pune. “There was a huge hue and cry that we didn’t set up in Bangalore, but we couldn’t at that stage,” he said.

Internet was launched in India on 15 August 1995. It cost Rs 25,000 a month for text and pictures for corporate clients, and Rs 15,000 a month for individuals. Plain text was another option available at Rs 5,000 a month for individuals. However, what VSNL hadn’t predicted was the sheer number of users who would want a piece of the pie.

Complaints galore

“India was the third Asian country to have commercial internet at that point, after Japan and Hong Kong. But we had no clue the demand would be so high. Before we knew it, we were drowning in complaints,” Syngal said.

The complaints were primarily of two kinds — easy access to pornography and dial-up connection-related issues. “I remember, once someone complained to me — yeh kya ashleelta laye ho hamare desh mein (What obscenity have you brought to this country)?” he said.

“There were so many issues with the modem, like if someone called you, the connection would drop. Moreover, we had one junction for, say, 30 people. If one monopolised that junction, others couldn’t get access.”

Nearly a month after the launch, Syngal held a press conference in Mumbai and owned up to “goofing up”. He believed that adequate resources were not invested to meet the high demand.

Six weeks after the press conference, the issues were rectified and the complaints subsided. The high demand also prompted VSNL to slash its prices by 50 per cent.

“The internet offered 36 kbps speed back then. I still remember one of the first images I received on our connection were my grandson’s pictures. This was November 1997,” Syngal said.


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