scorecardresearch
Friday, September 5, 2025
TopicConsumer

Topic: consumer

Blank column in form not concealment—why consumer commission overturned denial of 2017 insurance claim

A woman approached National Consumer Disputes Redressal Commission after her complaint against Bharti AXA was rejected by Rajasthan State Consumer Disputes Redressal Commission.

How SC used definition of ‘consumer’ to set aside relief to branding firm in 11-year dispute

The top court ruled that the borrower of a loan for a commercial venture is not a ‘consumer’ under the Consumer Protection Act.

Battered by inflation, consumers are tightening belts. Double blow to rural Indians

Lower middle-class and rural consumers are cutting discretionary spending, choosing cheaper local products and buying less to stretch the rupee as much as they can.

National Consumer Helpline now accessible in 17 languages

The National Consumer Helpline handles complaints related to a wide range of consumer issues.

Govt launches ‘Right to Repair’ portal to promote circular economy, reduce e-waste

It provides consumers with access to product manuals and repair videos, as well as information on the price and warranty of spare parts

Turn patients into consumers. It will be a better model for healthcare services

It is crucial to view citizens not merely as beneficiaries but as consumers of medical services. It allows consumers to play a more proactive role in their health.

Single-use plastic is everywhere in daily life. Good news is reuse trend finally back

Today, single-use plastic covers the Earth, and its consumption is on track to skyrocket–from 460 million tonnes in 2019 to 1,231 million tonnes in 2060.

India’s financial sector sees no point in addressing consumer grievances. Here’s how to fix it

It's not enough to have laws that regulate firms or nodal officers who address grievances. India needs a system that sets right incentives for firms and consumers.

Hotels & restaurants cannot levy service charge by default on food bills, says Centre

According to guidelines issued by the Central Consumer Protection Authority, eateries should inform consumers that service charge is optional and at their discretion.

Is consumer despair worse than we realise? Plummeting confidence metrics would indicate so

When the price of the things that we need go up and the price of things that we want go down, it creates economic misery.

On Camera

Kolkata’s silencing of Javed Akhtar exposes India’s secular vacuum

Even those parties that wear the label of secular and progressive often bow to the pressures of fundamentalist groups within the Muslim community.

GST 2.0: India streamlines indirect tax regime amid Trump tariffs & what it means for consumers

Goods and Services Tax Council paves way for a broad two-slab structure of 5% and 18% with a demerit rate of 40% for super luxury and 'sin' goods.

Dassault Aviation takes majority control of joint venture with Anil Ambani’s Reliance

Following the transaction which is expected to be completed by November, Dassault Reliance Aerospace Ltd will become an associate company, with Reliance retaining a 49% stake.

For Indian Mercedes, Asim Munir’s dumper truck in mirror is closer than it appears

From Munir’s point of view, a few bumps here and there is par for the course. He isn’t going to drive his dumper truck to its doom. He wants to use it as a weapon.