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Tuesday, November 25, 2025
TopicConsumer

Topic: consumer

Blank column in form not concealment—why consumer commission overturned denial of 2017 insurance claim

A woman approached National Consumer Disputes Redressal Commission after her complaint against Bharti AXA was rejected by Rajasthan State Consumer Disputes Redressal Commission.

How SC used definition of ‘consumer’ to set aside relief to branding firm in 11-year dispute

The top court ruled that the borrower of a loan for a commercial venture is not a ‘consumer’ under the Consumer Protection Act.

Battered by inflation, consumers are tightening belts. Double blow to rural Indians

Lower middle-class and rural consumers are cutting discretionary spending, choosing cheaper local products and buying less to stretch the rupee as much as they can.

National Consumer Helpline now accessible in 17 languages

The National Consumer Helpline handles complaints related to a wide range of consumer issues.

Govt launches ‘Right to Repair’ portal to promote circular economy, reduce e-waste

It provides consumers with access to product manuals and repair videos, as well as information on the price and warranty of spare parts

Turn patients into consumers. It will be a better model for healthcare services

It is crucial to view citizens not merely as beneficiaries but as consumers of medical services. It allows consumers to play a more proactive role in their health.

Single-use plastic is everywhere in daily life. Good news is reuse trend finally back

Today, single-use plastic covers the Earth, and its consumption is on track to skyrocket–from 460 million tonnes in 2019 to 1,231 million tonnes in 2060.

India’s financial sector sees no point in addressing consumer grievances. Here’s how to fix it

It's not enough to have laws that regulate firms or nodal officers who address grievances. India needs a system that sets right incentives for firms and consumers.

Hotels & restaurants cannot levy service charge by default on food bills, says Centre

According to guidelines issued by the Central Consumer Protection Authority, eateries should inform consumers that service charge is optional and at their discretion.

Is consumer despair worse than we realise? Plummeting confidence metrics would indicate so

When the price of the things that we need go up and the price of things that we want go down, it creates economic misery.

On Camera

Anand Gandhi is taking his biggest moonshot from Goa— vaanars, rakshasis, manushyas

Ship of Theseus director Anand Gandhi moved to Goa to synthesise big ideas and build an Indian sci-fi mythiverse with MAYA. ‘In a way, the job title in the East for this enterprise is the Buddha.’

172 countries & counting, India looks to hit new record in rice exports. But there’s a flip side

The industry forecasts exports are set to grow 16% in 2025-26, boosted by surplus domestic production and a drive to push into 26 underserved global markets with strong potential.

India and France to jointly manufacture HAMMER air-to-surface missile

Indigenisation level will progressively increase up to 60 percent with key sub-assemblies, electronics and mechanical parts being manufactured locally.

A tribute to Tejas. India’s delay culture is the real enemy in the skies

It is a brilliant, reasonably priced, and mostly homemade aircraft with a stellar safety record; only two crashes in 24 years since its first flight. But its crash is a moment of introspection.