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Thursday, September 25, 2025
TopicConsumer

Topic: consumer

Blank column in form not concealment—why consumer commission overturned denial of 2017 insurance claim

A woman approached National Consumer Disputes Redressal Commission after her complaint against Bharti AXA was rejected by Rajasthan State Consumer Disputes Redressal Commission.

How SC used definition of ‘consumer’ to set aside relief to branding firm in 11-year dispute

The top court ruled that the borrower of a loan for a commercial venture is not a ‘consumer’ under the Consumer Protection Act.

Battered by inflation, consumers are tightening belts. Double blow to rural Indians

Lower middle-class and rural consumers are cutting discretionary spending, choosing cheaper local products and buying less to stretch the rupee as much as they can.

National Consumer Helpline now accessible in 17 languages

The National Consumer Helpline handles complaints related to a wide range of consumer issues.

Govt launches ‘Right to Repair’ portal to promote circular economy, reduce e-waste

It provides consumers with access to product manuals and repair videos, as well as information on the price and warranty of spare parts

Turn patients into consumers. It will be a better model for healthcare services

It is crucial to view citizens not merely as beneficiaries but as consumers of medical services. It allows consumers to play a more proactive role in their health.

Single-use plastic is everywhere in daily life. Good news is reuse trend finally back

Today, single-use plastic covers the Earth, and its consumption is on track to skyrocket–from 460 million tonnes in 2019 to 1,231 million tonnes in 2060.

India’s financial sector sees no point in addressing consumer grievances. Here’s how to fix it

It's not enough to have laws that regulate firms or nodal officers who address grievances. India needs a system that sets right incentives for firms and consumers.

Hotels & restaurants cannot levy service charge by default on food bills, says Centre

According to guidelines issued by the Central Consumer Protection Authority, eateries should inform consumers that service charge is optional and at their discretion.

Is consumer despair worse than we realise? Plummeting confidence metrics would indicate so

When the price of the things that we need go up and the price of things that we want go down, it creates economic misery.

On Camera

Bads of Bollywood brought Emraan Hashmi out of our guilty pleasure closet, made him cool

With his cameo in Bads of Bollywood, Emraan Hashmi, who has long shifted away from his signature bold image, got the chance to revive his boyhood charm.

Market regulator SEBI clears Adani Group of impropriety alleged by Hindenburg Research

SEBI probe concluded that purported loans and fund transfers were paid back in full and did not amount to deceptive market practices or unreported related party transactions.

‘Agni’ on the move—India successfully test-fires Agni-Prime nuclear missile from a train

With the latest test, India has the capability to launch a nuclear missile from under the sea, surface, air, and now from a railway network.

India doesn’t give walkovers to Pakistan in war. Here’s why it shouldn’t do it in cricket either

Many really smart people now share the position that playing cricket with Pakistan is politically, strategically and morally wrong. It is just a poor appreciation of competitive sport.