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Saturday, February 21, 2026
TopicConsumer

Topic: consumer

Blank column in form not concealment—why consumer commission overturned denial of 2017 insurance claim

A woman approached National Consumer Disputes Redressal Commission after her complaint against Bharti AXA was rejected by Rajasthan State Consumer Disputes Redressal Commission.

How SC used definition of ‘consumer’ to set aside relief to branding firm in 11-year dispute

The top court ruled that the borrower of a loan for a commercial venture is not a ‘consumer’ under the Consumer Protection Act.

Battered by inflation, consumers are tightening belts. Double blow to rural Indians

Lower middle-class and rural consumers are cutting discretionary spending, choosing cheaper local products and buying less to stretch the rupee as much as they can.

National Consumer Helpline now accessible in 17 languages

The National Consumer Helpline handles complaints related to a wide range of consumer issues.

Govt launches ‘Right to Repair’ portal to promote circular economy, reduce e-waste

It provides consumers with access to product manuals and repair videos, as well as information on the price and warranty of spare parts

Turn patients into consumers. It will be a better model for healthcare services

It is crucial to view citizens not merely as beneficiaries but as consumers of medical services. It allows consumers to play a more proactive role in their health.

Single-use plastic is everywhere in daily life. Good news is reuse trend finally back

Today, single-use plastic covers the Earth, and its consumption is on track to skyrocket–from 460 million tonnes in 2019 to 1,231 million tonnes in 2060.

India’s financial sector sees no point in addressing consumer grievances. Here’s how to fix it

It's not enough to have laws that regulate firms or nodal officers who address grievances. India needs a system that sets right incentives for firms and consumers.

Is consumer despair worse than we realise? Plummeting confidence metrics would indicate so

When the price of the things that we need go up and the price of things that we want go down, it creates economic misery.

Fahad Hanif is leveraging Artificial Intelligence to create useful apps for consumers

His AI-based selfie app ‘Topi AI’ is topping the charts on Google Play Store and is ranked among the top three competitors for the world's top AI projects.

On Camera

Cautious optimism — India’s new relationship with Tarique Rahman’s Bangladesh

Both Bangladesh and India will have to work together to repair the damage done during the Yunus administration.

In the West, there’s anxiety. In India, optimism—Rishi Sunak says India poised to be leader in AI

On Wednesday, the former UK Prime Minister Rishi Sunak was speaking in New Delhi at a Carnegie & Observer Research Foundation event on AI.

Embraer moves full throttle in pursuit of IAF contract, ties up with Hindalco after Adani

IAF is firming up plans to revamp airlift capabilities with medium transport aircraft that will be assembled in India & serve as its main workhorse. Embraer is leading contender as of now.

The new Great Game—Trump’s playing for time, China for leverage & India for wiggle room

This is the game every nation is now learning to play. Some are finding new allies or seeing value among nations where they’d seen marginal interest. The starkest example is India & Europe.