The Department of Consumer Affairs of India (DoCA) has launched the Right to Repair Portal India (https://righttorepairindia.gov.in/) to provide consumers with access to repair information for their products and reduce e-waste.
The launch was made on the occasion of National Consumer Rights Day 2022.
The website provides information about the circular economy, which is the new economic model that focuses on repairing and reusing products, as opposed to throwing them away. This shift is in line with the government’s vision of creating a circular economy by promoting mindful and deliberate utilisation of products instead of mindless and wasteful consumption.
The Right to Repair Portal India brings together information from different sectors including automobiles, consumer durables, mobile and electronics, and farming equipment. It provides consumers with access to product manuals and repair videos, as well as information on the price and warranty of spare parts. The portal also allows consumers to submit feedback and suggestions on products and services.
The website is expected to play a key role in enabling consumers to make informed decisions about the purchase and maintenance of their products, and to promote a circular economy model.