New Delhi: Prime Minister Narendra Modi on Wednesday said the government’s move of liberalising guidelines for other service providers (OSPs) was aimed at encouraging India’s BPO industry and would further reduce compliance burden.
The government announced liberalisation of guidelines for OSPs and said the move would position India as a strong global destination for voice BPOs. The distinction between domestic and international OSPs has been removed.
“In order to encourage our BPO industry, OSP guidelines that were liberalised in November 2020 have been simplified even further, offering greater ease of business and regulatory clarity,” Prime Minister Modi tweeted.
“This will further reduce compliance burden and help our tech industry,” he said.
A BPO centre with common telecom resources will now be able to serve customers located worldwide, including in India. The easing of guidelines would lead to cost-saving for BPO companies.
Why news media is in crisis & How you can fix it
India needs free, fair, non-hyphenated and questioning journalism even more as it faces multiple crises.
But the news media is in a crisis of its own. There have been brutal layoffs and pay-cuts. The best of journalism is shrinking, yielding to crude prime-time spectacle.
ThePrint has the finest young reporters, columnists and editors working for it. Sustaining journalism of this quality needs smart and thinking people like you to pay for it. Whether you live in India or overseas, you can do it here.