As the popular saying goes, “Behind every successful man, there is a woman”. But hard work and loyalty are also contributors to the success story scripted by every enterprise. A brigade of loyal employees perseveres and perspires to pave the path for a robust and long-lasting business establishment.
But loyalty can’t be forcibly demanded or earned from an employee just because he/she is on the payrolls. It is because loyalty is a human virtue that is instinctive and has to be honed up and fine-tuned by the management/manager.
Here applies the age-old wisdom “As you sow, so shall you reap.” If the employees are treated properly and taken utmost care of, they repay the management/manager and organisation with loyalty. The employees realise that their loyalty and enterprising attitude could pay them back with a flourishing future.
Since a business organisation needs a team spirit to prosper, the firm may go awry without a devoted and dedicated team of employees spearheaded by a sensible and rational manager.
The destiny of a company is believed to be determined by the manner of approach the employees pay towards it and also the way they are treated by the management and vice versa.
Survey reveals that an employee does not opt for quitting a job, but longs for getting rid of the poor management, especially the immediate boss – the manager – as he/she is ought to maintain a congenial and amicable relationship with his/her employee. If the manager turns to be a bad master, the reputation of the company obviously gets tarnished.
The employee might nurse a prejudice against the employer owing to the mismanagement/misdemeanor of the manager. But, it is like the class teacher who could earn either spontaneous respect from the student for himself/herself as well as for the school or dishonour and disappointment, following which the student would prefer to switch over to another educational institution.
A company could progress and prosper on the strong and sturdy basis of being faithful to both the employees and customers. Both are complementary to each other.
Research has found out that loyalty in an employee enhances productivity while the customers reposing firm faith in the company enable it to make a fortun. The brand name stays put and intact.
Thus, loyal employees along with loyal customers add feathers to the cap of the company and it promises a bright future.
In a nutshell, the business of the company sustains for a pretty long period due to its loyal employees and customers. Sign of victory becomes a foregone conclusion with steady productivity, quality product, and customers craving for the brand.
Going by such an outstanding outcome, it is pertinent on the part of the business firm to think of ways and means to get loyal and productive employees together by catering to their needs and demands from time to time or else this world of cut-throat competition can easily woo those disgruntled employees with more lucrative packages. Losing such loyal and productive employees is going to cost the company dearly as the rate of production and quality gets hit hard.
The more the employees leave, the more the company’s goodwill image gets dented. Hence, the management of the company should have provision for an employee-friendly window for timely airing and redressal of their grievances. Simultaneously, the management should also conduct their internal surveys for feedbacks in close intervals.
Experts view that well-trained hands and minds remain fence-sitters and turncoats, remaining in quest of better opportunities. But, well-treated employees very often hesitate to quit or leave chances of being fired from a job. The head and heart remain attached to the company till an employee gets retired from job or given a golden handshake.
Business experts are also of the view that employees of a company mustn’t be treated like machines even though they run the machinery. A cozy and reasonable balance between workplace and domestic/social life needs to be maintained. The employees ought to be motivated for enhancing their zeal for work and productivity.
A target can be set for accomplishment, but treating employees like bonded labour could boomerang and result in trust deficit. Upgradation and orientation of professional skill, depending on the need of the hour, has to be imparted to the respective employees with the creation of an environment of congenial competitive spirit as well as boosting of morale.
Experts are also of the view that bosses lacking in empathy towards their subordinates and employees earn the dubious reputation of being bad masters. This demoralises and de-motivates the team as well as performance level that tends to spell a doom on the progress graph of the organisation.
Simply minting money at the cost of discontentment brewing among the employees and customers doesn’t augur well for the company in the long run. Rather the management must strive at being a long distance runner.
Father of the Nation Mahatma Gandhi has rightly said, “You must be the change you wish to see in the world.”
Same has been echoed by the world-renowned icon of the youth – Swami Vivekanand. One of his inspiring quotes is: “First be, then make.”
It is would be wise to sum up with the famous quote of famous Chinese philosopher Confucius. He has advocated: “To become a leader, you must first become a human being.”
(Written by Dr. Jagdish Chandra Rout.)
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