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To boost revenue, Railways offers discounts if customers book ‘round-trip’ freight haulage

Ministry of Railways writes to zonal managers, stating that the railways must start competing with road transports who offer round-trip discounts on goods.

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New Delhi: To boost its falling earnings and compete with road transport, the Indian Railways has decided to offer discounts to customers who book ‘round-trips’ for freight haulage, ThePrint has learnt.

In a letter dated 5 June addressed to all general managers of zonal railways, accessed by ThePrint, the Ministry of Railways said: “An analysis of traffic moving by road has revealed that there are a number of flows which involve movement of such commodities that can also move by rail.”

The policy will be applicable from 1 July 2020 and remain valid for a year until 30 June 2021.

“One of the reasons cited for traffic moving by road in origin-destinations served by Railways is that road hauliers offer customers a discount when traffic is assured in both directions. Given the fact that a considerable percentage of railways’ rakes run back empty after unloading, it is felt that railway should also incentivise/encourage round-trip traffic, and hence this policy,” the letter stated.

“In case any customer (consignor) commits to offer traffic in the right direction i.e. back to the originating station, either from the destination station or from any point within 200 km of the destination station, then traffic for both outward and return traffic shall be charged at lower of the applicable class rates amongst the outward and return direction traffic,” the ministry’s new scheme states.

“This shall be subject to the condition that loading in return direction begins within 24 hours of the release of outward rake at its destination.”

Also read: A train of afterthoughts: How Indian Railways itself became the story in a lockdown

Railways’ revenues dip

In a meeting held earlier this month, Railway Minister Piyush Goyal discussed possible ways to boost its earnings, including offering discounts to incentivise consignors.

According to the latest data, the railways’ freight earnings have reportedly dropped by Rs 8,283 crore under the lockdown in April and May, compared to the same period last year.

A senior railways official told ThePrint:  “Even otherwise, there is a need to incentivise rail travel. For short distances, it is seen that people prefer to transport goods and travel by road… So the railways need to come up with incentives for people to choose us instead.

“Discounts are only a part of what can be done, but they should go a long way in incentivising rail travel.”

The official added that among other incentives being studied by the ministry to boost freight revenue are providing cashbacks for late delivery of goods, and giving concessions on long-distance movement of goods.

Modalities of the plan

A detailed charging policy stipulated in the letter gives the following example: If a consignor commits to transport ‘A’ class goods in a particular direction, and ‘B’ class goods in the return direction, they will be given a discount on the prescribed amount for both the classes of goods. If the consignor wishes to transport the same goods in both the directions, they will be given 10 per cent discount.

In freight travel, there are different classes of goods which have different per-kilometre and per-tonne fares. The discounts offered under the scheme would allow consignors to transport classes of goods with a higher prescribed fare at the fare stipulated for a cheaper class of goods, a railway official explained.

According to other modalities in the letter, the customers will have to select the ‘round trip-traffic’ or RTT scheme at the time of indenting or loading, in which case the railway receipts for outward and return traffic will be linked.

All the principal chief commercial managers (PCCMs) will be required “to analyse the traffic flow by road of various commodities originating from their zonal railway, and hold discussions with potential customers to make this policy a success”, the railway ministry’s letter notes.

Further, the PCCMs will send a quarterly report to the Railway Board, with due analysis of traffic carried under this policy and its impact on freight earnings.

Also read: No point running empty trains: Railway Board chief rules out more passenger trains for now


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  1. Identify routes which carry more goods and build dedicated tracks with atleast semi high speed freight rails. Connect them to the ports which carry high volumes.

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