Kolkata, Apr 27 (PTI) The Lok Bhavan on Monday announced that its dedicated 24×7 citizen helpline will continue to remain operational till May 10 to assist people during the ongoing West Bengal Assembly election process.
In a press statement, the Governor’s House reiterated its commitment to ensuring that citizens are able to exercise their democratic rights in a “free, fair and fear-free environment”.
“The dedicated 24×7 Citizen Helpline will remain fully operational at least till 10th May 2026 to provide assistance and guidance relating to the ongoing Assembly election process, ensuring uninterrupted support during this crucial period,” the statement said.
The Lok Bhavan said the helpline, set up to assist voters and address concerns linked to the conduct of the elections, has been receiving representations from across the state.
“The helpline has been functioning as an accessible platform for reporting grievances, seeking guidance, and facilitating timely institutional support,” it said.
Citizens can continue to reach out to the helpline to report difficulties in exercising their rights, instances of obstruction, or any perceived threat to life or personal liberty in connection with the electoral process, the statement added.
“All representations received will continue to be handled with due sensitivity and utmost confidentiality, and earnest efforts will be made for their prompt redressal in coordination with the appropriate authorities,” it said.
Encouraging people to actively participate in the democratic process, the Lok Bhavan urged citizens to make use of the facility whenever required.
The helpline numbers are (033)-2200-1022, (033)-2200-1023, (033)-2200-1025, (033)-2200-1026, (033)-2200-1027, (033)-2200-1028, (033)-2200-1029, (033)-2200-1032 and (033)-2200-1036. Citizens may also write to lokbhavanbengalhelpline@gmail.com, the statement added. PTI SCH RG
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