Tuesday, January 24, 2023
HomeEntertainmentTicketmaster blames bots, learns lessons from Taylor Swift concert sale -testimony

Ticketmaster blames bots, learns lessons from Taylor Swift concert sale -testimony

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(Reuters) – Ticketmaster learned “valuable lessons” from the Taylor Swift concert tickets sale last year that was disrupted by record bot traffic, the parent company will tell a U.S. Senate committee on Tuesday.

“In hindsight there are several things we could have done better – including staggering the sales over a longer period of time and doing a better job setting fan expectations for getting tickets,” Live Nation Entertainment President and Chief Financial Officer Joe Berchtold said in written testimony ahead of Tuesday’s hearing.

(Reporting by David Shepardson; Editing by Leslie Adler)

Disclaimer: This report is auto generated from the Reuters news service. ThePrint holds no responsibilty for its content.

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