scorecardresearch
Add as a preferred source on Google
Friday, August 21, 2026

Support our Journalism

9th Anniversary: Free Tote & Mug

Subscribe
HomeEconomyIndia’s UPI needs reform, not US pressure

India’s UPI needs reform, not US pressure

PM Modi’s govt is doing the right thing with its efforts to prevent this $4 trillion-a-year industry from choking on its own high-volume, zero-profit success, Andy Mukherjee writes.

Follow Us :
Text Size:

US entanglement in India’s regulatory weeds is becoming a prickly political issue for New Delhi.

At stake is India’s 10-year-old Unified Payments Interface, which facilitates transfers via phone numbers or merchant QR codes, moving money instantaneously from one bank account to another. PhonePe, a Walmart Inc.-owned app, and Alphabet Inc.’s Google Pay control 80% of transactions.

Prime Minister Narendra Modi’s government is doing the right thing with its recent efforts to prevent this $4 trillion-a-year industry from choking on its own high-volume, zero-profit success. But because the fix involves charging for some transactions that are currently free, the opposition has branded it as anti-consumer — and a surrender of financial sovereignty to the Trump administration, at the behest of Visa Inc. and Mastercard Inc.

The reason for that connection isn’t hard to see. The US Trade Representative’s 2026 report on foreign trade barriers singles out UPI over concerns that American electronic services suppliers cannot participate in it on a level playing field. UPI is operated by the National Payments Corporation of India, a quasi-government entity. It has its own RuPay cards that enjoy much wider acceptance than Visa and Mastercard, putting the American networks’ lucrative credit-card business at a disadvantage.

But the change that’s coming has nothing to do with credit cards; it’s about debit transfers. There are two types. Person-to-person transfers make up 70% of total value and must remain free. The debate centers on the remaining 30% — more than $1 trillion in annual merchant payments. Intermediaries were legally banned in 2020 from charging sellers, allowing everyone from corner shopkeepers to food delivery platforms to avoid the 1% to 2% card fees typical of Visa and Mastercard.

Deep-pocketed Walmart and Google drove UPI’s expansion, gaining invaluable spending data on 1.4 billion Indians. But they came to the equation from the consumer’s side. Earning nothing while moving nearly $1 trillion annually is unsustainable for the intermediaries enabling round-the-clock merchant checkouts.

Processing over 20 billion monthly transactions requires heavy investment in servers, compliance, and cybersecurity. Fraud is rampant, and consumers expect banks or fintech firms to cover losses. Shrinking government subsidies currently cushion these infrastructure costs, but a fiscally constrained New Delhi cannot pick up the tab forever.

To the industry’s relief, the Modi government has secured parliament’s approval to change the law, though it has promised not to burden the consumer or small businesses with fees.

One solution currently being discussed in policymaking circles is to allow a merchant discount rate of 0.3% to 0.5% on transactions of more than 2,000 rupees ($21). However, some industry participants favor a modest fee even on small payments to large businesses. “Food delivery platforms like Swiggy and Zomato are benefiting tremendously from 200 rupee orders paid over UPI,” Aditya Gupta, the chief executive officer at novio, a Mumbai-based fintech startup, told me. “The 10 rupee convenience fee they charge can easily accommodate a one rupee fee for payments.”

Brazil’s experience can provide a useful template. In 2020, the central bank launched Pix, an instant account-to-account payment network. Like UPI, it was made free for transactions between individuals. However, Brazil didn’t restrict intermediaries from charging merchants. Fast growth hasn’t been hindered by low, market-based fees averaging between 0.22% and 0.33%.

The lesson for New Delhi: Keep peer-to-peer and mom-and-pop transactions free, but let large commercial platforms pay, say, 0.5%. Unlikely to pass such tiny costs onto buyers, big businesses will generate the revenue banks and fintech firms need to maintain infrastructure.

For Washington, the takeaway is equally obvious. Even before UPI, Indians didn’t really flash their Visa or Mastercard debit cards to pay shopkeepers. The use of American plastic was either for credit — or at the ATM.

Siding with legacy card networks to accuse India of “creating a non-level playing field” is going to stand in the way of genuine reform by making even a pragmatic fix hard to defend, especially if it gets played up as a capitulation to US interests.

Walmart and Google won’t say no if a part of the fee gets kicked up to them, but they’re in the game for consumer data. It’s the local players, who’re trying to do innovative things with merchant payments, that badly need to make some money.

This column reflects the personal views of the author and does not necessarily reflect the opinion of the editorial board or Bloomberg LP and its owners.

Andy Mukherjee is a Bloomberg Opinion columnist covering industrial companies and financial services in Asia. Previously, he worked for Reuters, the Straits Times and Bloomberg News.

Disclaimer: This report is auto generated from the Bloomberg news service. ThePrint holds no responsibility for its content.

Subscribe to our channels on YouTube, Telegram & WhatsApp

Nine Years, Made Possible by Readers

In 2017, Shekhar Gupta started ThePrint with a simple belief: Indian readers want journalism that asks why and what next, not just what. And that enough of them would be willing to pay for good journalism.

Nine years on, that belief has held.

And, in these nine years, we’ve stayed true to our mission. We’ve been asking the follow-up questions, going beyond the headlines and explaining what’s actually happening. We’ve travelled across the country to bring you in-depth, visually-compelling stories from the ground.

It’s been nine years of readers choosing to make this possible. If you’d like to be one of them:

Support ThePrint

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Most Popular