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Sunday, November 3, 2024
TopicCall centre

Topic: Call centre

It’s a spam call. But who’s calling? A deep dive into the lives of telemarketers

In Part-2 of this 3-part series on the menace of spam calls, ThePrint takes a deep dive into the world of service call centres, telemarketers and cold-calling.

Armed with scripts, fine-tuned accents, Gurugram ‘call centre’ agents duped elderly in US, Europe

CBI arrested 43 from call centre in Gurugram’s DLF Cyber City in raid part of Operation CHAKRA-III. Agency suspects accused made millions of dollars each month, it is learnt.

Kolkata is India’s newest, biggest scam zone. Police, YouTubers, mice can’t shut it down

With over Rs 3,000 crore coming in each day, Kolkata is no Jamtara. The scam is international, the scamsters IT experts, the victims American.

‘Hi, I’m calling from…’ – Why tele-calling is a hit among India’s youth desperate for a job

For many first-generation educated Indians, tele-caller jobs are the easiest to get – even if it means being paid pittance for day-long calls about loans, phones, modelling.

On Camera

As a Hindu Canadian, I am deeply hurt by cancellation of Diwali. My community is now sidelined

Canada faces serious foreign interference issues, but these challenges must not be weaponized to unfairly target friendly and important allies like India.

Watch CutTheClutter: Flattening INR-USD rate, and debate on pros and cons of a ‘strong’ rupee

In Episode 1544 of CutTheClutter, Editor-in-Chief Shekhar Gupta looks at some top economists pointing to the pitfalls of ‘currency nationalism’ with data from 1991 to 2004.

Indian firms sanctioned by US didn’t violate laws, says MEA. Hyderabad firm that supplied to Army on list

Among 19 Indian firms sanctioned by US Treasury Dept was Lokesh Machines Ltd accused of coordinating with 'Russian defence procurement agent to import Italy-origin CNC machines'.

Xi wanted to teach India about imbalance of power. We should take a budgetary lesson from it

While we talk much about our military, we don’t put our national wallet where our mouth is. Nobody is saying we should double our defence spending, but current declining trend must be reversed.