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Monday, August 18, 2025
TopicBPO

Topic: BPO

India’s service exports hit all-time high of $273.6 bn in 2022. Outlook is rosy too

Riding on the IT and telecom boom, India’s service exports have nearly doubled in a decade. It’s a bright spot amid huge trade deficit for merchandise exports.

India’s ITES-BPO industry expected to grow at 8 per cent CAGR, reach US$225-250 bn by 2025

Skilled & educated workforce, lower cost of service provided, favourable & liberalised policy framework some of the reasons behind the growth of India's ITES-BPO industry,

Govt further liberalises guidelines for BPO industry, says move will reduce compliance burden

For the alterations, a BPO centre with common telecom resources will now be able to serve customers located worldwide, including in India.

Why changes to ‘obsolete’ OSP rules could herald a new era for ITeS & BPO firms

The Modi govt’s new rules for ‘other service providers’ are expected to remove all red tape governing these firms and make it easier for them to do business in India.

On Camera

Postcards from Hyderabad—stories Europeans told about the city

For all their colonial underpinnings, postcards from Hyderabad also inadvertently preserve a trace of local memory: a glimpse of a street, a face, a forgotten name.

Navigating Trump’s tariffs is no child’s play. Indian toymakers are losing out on orders, enquiries

Indian toymakers are now exploring new markets, but they want govt to negotiate a trade deal with US soon, introduce incentives and subsidies to make the industry more competitive.

What is Project Sudarshan Chakra, announced by Modi from ramparts of Red Fort

The project is meant to be a ‘protective shield that will keep expanding’, the PM said. It is on the lines of the ‘Golden Dome’ announced by Trump, it is learnt.

War of IAF, PAF doctrines: As Pakistan obsesses over numbers, India embraces risk, wins

Now that both IAF and PAF have made formal claims of having shot down the other’s aircraft in the 87-hour war in May, we can ask a larger question: do such numbers really matter?