scorecardresearch
Add as a preferred source on Google
Friday, November 14, 2025
TopicBPO

Topic: BPO

India’s service exports hit all-time high of $273.6 bn in 2022. Outlook is rosy too

Riding on the IT and telecom boom, India’s service exports have nearly doubled in a decade. It’s a bright spot amid huge trade deficit for merchandise exports.

India’s ITES-BPO industry expected to grow at 8 per cent CAGR, reach US$225-250 bn by 2025

Skilled & educated workforce, lower cost of service provided, favourable & liberalised policy framework some of the reasons behind the growth of India's ITES-BPO industry,

Govt further liberalises guidelines for BPO industry, says move will reduce compliance burden

For the alterations, a BPO centre with common telecom resources will now be able to serve customers located worldwide, including in India.

Why changes to ‘obsolete’ OSP rules could herald a new era for ITeS & BPO firms

The Modi govt’s new rules for ‘other service providers’ are expected to remove all red tape governing these firms and make it easier for them to do business in India.

On Camera

From Virat & Anushka selling sarias to dentist ads, Bihar walls tell a ‘rurbanisation’ story

Over generations, Bihar’s bane has been its utter lack of urbanisation. But now, even Bihar is urbanising. Or let’s say, rurbanising. Two decades under Nitish Kumar have created a new elite in its cities.

Wealth nears $99 trillion, still Asia’s rich don’t have succession plans

Much of this wealth is tied to founder-led businesses that employ millions and help anchor regional economies.

Turkey blocks transport of Apache choppers to India through its airspace, new route being worked out

Indian govt officials last month skipped Turkish National Day celebrations in Delhi, in a message to Ankara following its support for Islamabad, particularly during Operation Sindoor.

Bihar is where politics moves, and everything else stands still

Bihar is blessed with a land more fertile for revolutions than any in India. Why has it fallen so far behind then? Constant obsession with politics is at the root of its destruction.