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Sunday, March 15, 2026
TopicBPO

Topic: BPO

India’s service exports hit all-time high of $273.6 bn in 2022. Outlook is rosy too

Riding on the IT and telecom boom, India’s service exports have nearly doubled in a decade. It’s a bright spot amid huge trade deficit for merchandise exports.

India’s ITES-BPO industry expected to grow at 8 per cent CAGR, reach US$225-250 bn by 2025

Skilled & educated workforce, lower cost of service provided, favourable & liberalised policy framework some of the reasons behind the growth of India's ITES-BPO industry,

Why changes to ‘obsolete’ OSP rules could herald a new era for ITeS & BPO firms

The Modi govt’s new rules for ‘other service providers’ are expected to remove all red tape governing these firms and make it easier for them to do business in India.

On Camera

Gulf conflict pushes Dubai diamond traders to eye Surat for rough stone auctions. But there are hurdles

Industry leaders say India’s complicated customs process and GST levies are deterrents for traders to come to Surat for auctions.

Supreme Leader Mojtaba, the man Iran must keep alive & the secret force ‘tasked with it’—all about NOPO

The Nirouyeh Vijeh Pasdaran Velayat, or NOPO, was the only force Ali Khamenei trusted.It was founded in 1991 and is more feared than the Revolutionary Guards.

Peaceful power transfers followed uprisings in India’s neighbourhood. It’s a sign of mature democracies

Rating democracies is a tricky business. I am only using the simple metric of who in the Indian subcontinent has had the most peaceful, stable, normal political transitions and continuity.