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Saturday, October 25, 2025
TopicBPO

Topic: BPO

India’s service exports hit all-time high of $273.6 bn in 2022. Outlook is rosy too

Riding on the IT and telecom boom, India’s service exports have nearly doubled in a decade. It’s a bright spot amid huge trade deficit for merchandise exports.

India’s ITES-BPO industry expected to grow at 8 per cent CAGR, reach US$225-250 bn by 2025

Skilled & educated workforce, lower cost of service provided, favourable & liberalised policy framework some of the reasons behind the growth of India's ITES-BPO industry,

Govt further liberalises guidelines for BPO industry, says move will reduce compliance burden

For the alterations, a BPO centre with common telecom resources will now be able to serve customers located worldwide, including in India.

Why changes to ‘obsolete’ OSP rules could herald a new era for ITeS & BPO firms

The Modi govt’s new rules for ‘other service providers’ are expected to remove all red tape governing these firms and make it easier for them to do business in India.

On Camera

Piyush Pandey brought the language of small towns into ad agency corridors: Prasoon Joshi

Piyush was about celebration—of life, of people, of stories. He believed that what we create can shape popular culture, can make people feel proud of who they are.

US sanctions Rosneft & Lukoil: What we know of 2 oil giants that produce half of Russia’s crude

Rosneft, the Russian state-owned oil behemoth, has large interests in India. Reliance has a contract to purchase 500,000 barrels of crude per day from the firm.

From battle of wits and daring air strikes to artillery fury, new details emerge of Operation Sindoor

Fresh details of operation conducted by IAF, Army have come out in gazette notification giving citations of those who were awarded Vir Chakra for their bravery.

CJI, IPS, IAS & Homebound: A wake-up call 75 years in the making

Education, reservations, govt jobs are meant to bring equality and dignity. That we are a long way from that is evident in the shoe thrown at the CJI and the suicide of Haryana IPS officer. The film Homebound has a lesson too.