Lucknow, Nov 12 (PTI) Uttar Pradesh’s emergency response service UP-112 assisted over 2.05 lakh people during the three-day Diwali period, with the number of people seeking help peaking at 77,753 on the day after the festival, officials said on Thursday.
Police Response Vehicles (PRVs) remained on high alert from Chhoti Diwali on November 7 to November 9, responding to emergencies and providing assistance to 2,05,738 citizens, a figure significantly higher than the approximately 38,000 assistance requests received on a normal day.
UP-112 Director General Vinod Kumar Singh said special emphasis was being placed on making emergency services more effective, accountable and accessible in line with Chief Minister Yogi Adityanath’s vision.
“Accordingly, PRVs across the state were kept on alert mode to ensure that citizens could receive assistance without delay in any emergency. The alertness of police personnel and their prompt response ensured that a large number of people received relief during the festival,” he said.
On Chhoti Diwali, November 7, a total of 53,264 people received emergency assistance. The number rose to 74,816 on November 8, the day of Diwali, and further increased to 77,753 on November 9, the day after the festival, Singh said.
Police-related cases accounted for the highest demand for assistance during the festive period. Approximately 41,000 people sought help in such matters on November 7, which increased to around 56,000 on Diwali and nearly 59,000 on November 9, the DG said.
UP-112 also responded to medical emergencies and fire-related incidents during the festival.
Between November 7 and 9, ambulance services were provided in 36,817 events involving medical assistance, while the Fire Brigade extended assistance in 7,029 events involving fire incidents and other fire-related emergencies, the officer said.
The deployment of fire services was particularly significant in view of the possibility of fires triggered by fireworks and other reasons during Diwali.
The emergency response service also stepped up assistance under the Savera Scheme, which focuses on the safety and care of senior citizens.
Priority was given to elderly people living alone and those requiring assistance. During the three-day period, 2,018 senior citizens registered under the scheme received prompt assistance and protection according to their needs.
The initiative aimed to ensure that elderly people felt safe during the festival and that their requirements were addressed without delay.
UP-112’s ‘Escort for Women Safety’ service also remained operational during Diwali to facilitate the safe travel of women at night.
Under the service, PRV teams escort women travelling alone to their destinations if they report a lack of transportation between 10 pm and 6 am.
Between November 7 and 9, the service helped 11 women reach their homes or designated destinations safely, officials said, adding that the initiative was particularly important for women travelling late at night. PTI ABN NB
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