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1 in 3 Indians store personal details like ATM PINs on mobile, computer or email: Survey

The survey also revealed that 11 per cent Indians store their personal financial details in their phone contact list. 

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New Delhi: One in three Indians store confidential personal information like details of bank account, debit/credit card, ATM PINs, Aadhaar/PAN card on mobile, computer or email, a new survey by community platform LocalCircles has found. 

Eleven percent Indians even store their personal financial details in their phone contact list, the survey revealed, noting that with most apps now asking for contact list access, the risk of a personal data breach is high.

Moreover, nearly every third person shares passwords with “1 or more members of the close family”, said the survey released Monday.

According to the Per Unisys Security Index 2020 report, which measured consumers’ concern around personal financial security, bank card fraud via unauthorised access to individual’s credit and debit card details was among the top concerns of consumers.

The LocalCircles survey received over 24,000 responses from people in 393 districts of the country. Sixty-three per cent of the respondents were men, while 37 per cent were women. Of the total, 45 per cent were from metro/tier-1 towns, 31 per cent were from tier-2 towns and 24 per cent were from tier-3 towns and rural locations.


Also read: Stringent draft e-commerce rules are not in best interest of consumers, survey finds


33% store credentials digitally

Asked how they generally store personal financial details like bank account, debit or credit card CVV, ATM passwords, Aadhaar or PAN Number etc, 7 per cent said “in my phone”, 15 per cent said “in my email or computer”, and 11 per cent said “in the phone, email, or computer”. 

Breaking down the poll, the survey noted that 21 per cent respondents said they have memorised all information, 39 per cent have kept it in a paper format while 7 per cent did not have an opinion.

The survey findings indicate that 33 per cent store their credentials digitally, especially on mobile phones, email or computers. This question received 8,260 responses.

11% store details in contact list

Asked if they store the passwords and details of ATM, bank account, email and other online accounts in their phone contact list, out of the 7,956 responses, 5 per cent said “yes, many of them”, 6 per cent said “yes, few of them”. 

However, 88 per cent said “no”, while 1 per cent did not have an opinion.

The survey pointed out that the poll result indicates that 11 per cent people are storing ATM, bank account, email and other online account passwords in their mobile phone’s contact list.

Highlighting how storing sensitive financial details can pose a major risk to the individual, the survey emphasised the urgent need for the Reserve Bank of India and banks to make concerted efforts in the direction of digital financial literacy.

29% share passwords with close family members

Asked who all have access to their debit card(s) PIN details, out of the 8,158 responses, 29 per cent respondents said they have given this information to “1 or more members of the close family”, 4 per cent said they have shared it with “1 or more domestic or office staff”, and 2 per cent said to have given it to “1 or more friends”. 

However, a majority (65 per cent) of the respondents said no one other than them have access to their debit card details.


Also read: For Modi govt, ‘GDP rise’ means increase in gas, diesel and petrol prices: Rahul Gandhi


 

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