New Delhi: OpenAI CEO Sam Altman has something ‘cooking’ for his users. In a recent post on X, the American entrepreneur acknowledged that the company has struggled over the past year and took responsibility for it.
“We did not have our best last 12 months ever, which is mostly my fault, but we are about to have our best 12 months to date. the team is doing amazing work and i think you’ll be very happy with what they’ve got cooking for you,” he wrote Friday.
The platform has faced major pushback in 2026, with users complaining about ‘bland’ responses and clunky desktop app updates. Competition from other LLMs such as Claude and Gemini hasn’t helped.
“I am happy about this for many reasons, but mostly because i care about our users winning. AI has to be about giving lots of people more freedom, agency, and wealth. we want to do the right thing, but we do not want to scare people into doing our thing,” Altman added.
‘Crossed a threshold’
The commenters complained about OpenAI’s alleged lack of regard for users.
“You treat your users like garbage and ignore them. And because you’ve let ChatGPT decay from the once most brilliant LLM into the most useless one,” read a comment.
A user pointed to the rise of Anthropic.
“It was a year of continuous defeats to Anthropic, right? And he says the next year will be the best. Well, since Anthropic is getting absolutely wrecked by the government in a way that’s close to self-destruction and seems to be sinking on its own, OpenAI might just luck into running away with the top spot again,” they said in a quote retweet.
In another post Friday, Altman advertised ChatGPT’s new voice feature.
“I talk to chatgpt more than i type to it at this point… new voice model really crossed a threshold,” he wrote.
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