scorecardresearch
Wednesday, July 3, 2024
Support Our Journalism
HomeTechCDK brings some auto retailers back on dealer management system

CDK brings some auto retailers back on dealer management system

Follow Us :
Text Size:

(Reuters) -Software maker CDK said on Friday it had brought two small groups and one large publicly traded group of auto retailer live

on its dealer management system, following an outage caused by a cyber attack.

CDK, which did not name the vehicle dealers, added that it was continuing its phased approach to the restoration process for its software.

The company also said it was “actively working” to bring more applications live, including its customer relationship management and service solutions and customer care channels.

CDK on Wednesday brought a “small initial test group” of dealers live on its dealer management system and said it would begin phasing in other dealers.

The outage had forced some U.S. auto dealers to switch back to manual paperwork, with over 15,000 retail locations in the country relying on the technology and software provider.

“We understand and share the urgency for our customers to get back to business as usual, and we will continue providing updates as more information is available.” CDK said on Friday.

(Reporting by Nathan Gomes in Bengaluru; Editing by Shounak Dasgupta and Maju Samuel)

Disclaimer: This report is auto generated from the Reuters news service. ThePrint holds no responsibilty for its content.

Subscribe to our channels on YouTube, Telegram & WhatsApp

Support Our Journalism

India needs fair, non-hyphenated and questioning journalism, packed with on-ground reporting. ThePrint – with exceptional reporters, columnists and editors – is doing just that.

Sustaining this needs support from wonderful readers like you.

Whether you live in India or overseas, you can take a paid subscription by clicking here.

Support Our Journalism

  • Tags

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Most Popular