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Sunday, April 12, 2026
TopicCustomer service

Topic: customer service

Indian restaurants are using robots. Backing them are DRDO brothers and startups

From Mie.Roboluscious in Mohali to Roseate House Delhi and Hilton Gurugram, restaurants are using robots as servers to manage footfall while easing staff workload.

Customer Service Outsourcing India: Cynergy BPO — Why No Two Providers Are Created Equal

Cynergy BPO, a premier outsourcing advisory firm, recognises this inherent diversity among vendors.

Does my small business really require a billing software?

Billing software is one such recent entrant that has made it easier for small business owners to streamline their invoicing and payment processing operations.

On Camera

It’s the press’ business to annoy govt when govt deserves to be annoyed: Morarji Desai

On 4 November 1977, Prime Minister Morarji Desai addressed state information ministers in Delhi, underlining the role and importance of a free press in a democracy.

Fuel shock hits Asia’s rice bowl as farmers cut planting

War-driven surge in fuel and fertilizer costs forces farmers across Southeast Asia to delay harvests, scale back sowing and risk lower output.

Iran’s Shahed vs US’s LUCAS—The drone arithmetic reshaping the West Asia war

From Kyiv to the Gulf, Iran’s Shahed rewrote the rules of aerial warfare. Now, the US has its own copy of the cheap drones, LUCAS.

The world’s in a flux. India must reform, consolidate & build a strong economy

We now live in a world order that will keep shifting. India must use this window. This also means we remain disciplined enough not to be knee-jerked into reacting to what Pakistan sees as its moment in the sun.