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Tuesday, January 27, 2026
TopicCall centres

Topic: call centres

It’s a spam call. But who’s calling? A deep dive into the lives of telemarketers

In Part-2 of this 3-part series on the menace of spam calls, ThePrint takes a deep dive into the world of service call centres, telemarketers and cold-calling.

CBI raids ‘aides’ of key accused in $20 million ‘call-centre scam’ that targeted US citizens

At the centre of the case is Gujarat-based company E Sampark, which along with other entities ran call centres and allegedly defrauded foreigners, including Americans.

How police, probe agencies are tackling growing menace of illegal call centres

The hurdles police & probe agencies face include victims not registering complaints or unwilling to record a statement, and the accused, who often deal in Bitcoins & change offices.

Indian call centre Uniphore Software raises $51 million, moves closer to automation

Uniphore Software Systems Pvt, based in Chennai & Palo Alto, aims to use AI to change the business of call centers by displacing workers with machines.

On Camera

India-Pakistan ready for lehenga diplomacy. Maryam Sharif has made the first move

Sometimes, we end up embroidering the truth as we overthink and overanalyse a fastidious lady’s personal wardrobe preferences for significant occasions.

India & EU announce “mother of all trade deals”. This is why it matters

Two sides also announce signing of a Security & Defence Partnership, launch negotiations for an intelligence sharing agreement & explore India’s addition to Horizon Europe programme.

From action near Myanmar to hand-to-hand combat in Kishtwar, meet this year’s gallantry award winners

Overall, President Droupadi Murmu has approved Gallantry awards to 70 armed forces personnel, including six posthumous, on the eve of 77th Republic Day.

Non-alignment is coming back in a new avatar: Trump-peedit alliance

No nation other than China can negotiate one-on-one with Trump on an equal footing. That’s why the middle powers who so far formed the core of multilateral bodies now feel orphaned.