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Sunday, November 2, 2025
TopicCall centres

Topic: call centres

It’s a spam call. But who’s calling? A deep dive into the lives of telemarketers

In Part-2 of this 3-part series on the menace of spam calls, ThePrint takes a deep dive into the world of service call centres, telemarketers and cold-calling.

CBI raids ‘aides’ of key accused in $20 million ‘call-centre scam’ that targeted US citizens

At the centre of the case is Gujarat-based company E Sampark, which along with other entities ran call centres and allegedly defrauded foreigners, including Americans.

How police, probe agencies are tackling growing menace of illegal call centres

The hurdles police & probe agencies face include victims not registering complaints or unwilling to record a statement, and the accused, who often deal in Bitcoins & change offices.

Indian call centre Uniphore Software raises $51 million, moves closer to automation

Uniphore Software Systems Pvt, based in Chennai & Palo Alto, aims to use AI to change the business of call centers by displacing workers with machines.

On Camera

Shah Rukh Khan’s India is about love, not hate. Chak De! India to My Name Is Khan

This year, Jawan and The Kerala Story both won National Awards. The irony was impossible to miss. One critiqued the system, the other endorsed its narratives. The dichotomy says more about India’s cultural schizophrenia than any film review ever could.

Consumer Price Index gets up to date. Airfare, OTT plans, e-commerce prices in new basket—MoSPI secy

New CPI series will take 2024 as base year, will provide more accurate measure of inflation, spending on digital services. Expected to enhance representation and reliability, says Saurabh Garg.

Joint production, closer ties, emerging tech: The foundation of new defence pact between India & US

The agreement, signed after meeting between Rajnath and US Secretary of War Pete Hegseth on sidelines of ADMM-Plus in Kuala Lumpur, aims to deepen bilateral ties in the critical sector.

Trump’s trade wars have rewritten powerplay, but India didn’t get the memo

This world is being restructured and redrawn by one man, and what’s his power? It’s not his formidable military. It’s trade. With China, it turned on him.