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Tuesday, February 17, 2026
TopicCall centres

Topic: call centres

It’s a spam call. But who’s calling? A deep dive into the lives of telemarketers

In Part-2 of this 3-part series on the menace of spam calls, ThePrint takes a deep dive into the world of service call centres, telemarketers and cold-calling.

CBI raids ‘aides’ of key accused in $20 million ‘call-centre scam’ that targeted US citizens

At the centre of the case is Gujarat-based company E Sampark, which along with other entities ran call centres and allegedly defrauded foreigners, including Americans.

How police, probe agencies are tackling growing menace of illegal call centres

The hurdles police & probe agencies face include victims not registering complaints or unwilling to record a statement, and the accused, who often deal in Bitcoins & change offices.

Indian call centre Uniphore Software raises $51 million, moves closer to automation

Uniphore Software Systems Pvt, based in Chennai & Palo Alto, aims to use AI to change the business of call centers by displacing workers with machines.

On Camera

Has Modi forgotten India’s farmers? India-US trade deal hurts Atmanirbharta for pulses

When half of all consumers are trapped in a low-productivity agrarian economy, exposing them further to agricultural price volatility would be criminal.

Urban co-op banks doubled loan book in 5 yrs, but stuck at under 2% of credit market—Sahakar Trends

UCBs accounted for 1.8% of total industry credit in September 2025—down from 2.2% five yrs ago—showing that they are losing ground to faster PSU banks.

US military commander, envoy Sergio Gor visit Indian Army Western Command, Bengaluru next

At the Western Army Command, the American delegation was briefed on the capabilities of the formation, past operations and the path ahead.

The new Great Game—Trump’s playing for time, China for leverage & India for wiggle room

This is the game every nation is now learning to play. Some are finding new allies or seeing value among nations where they’d seen marginal interest. The starkest example is India & Europe.