scorecardresearch
Add as a preferred source on Google
Friday, October 10, 2025
TopicCall centres

Topic: call centres

It’s a spam call. But who’s calling? A deep dive into the lives of telemarketers

In Part-2 of this 3-part series on the menace of spam calls, ThePrint takes a deep dive into the world of service call centres, telemarketers and cold-calling.

CBI raids ‘aides’ of key accused in $20 million ‘call-centre scam’ that targeted US citizens

At the centre of the case is Gujarat-based company E Sampark, which along with other entities ran call centres and allegedly defrauded foreigners, including Americans.

How police, probe agencies are tackling growing menace of illegal call centres

The hurdles police & probe agencies face include victims not registering complaints or unwilling to record a statement, and the accused, who often deal in Bitcoins & change offices.

Indian call centre Uniphore Software raises $51 million, moves closer to automation

Uniphore Software Systems Pvt, based in Chennai & Palo Alto, aims to use AI to change the business of call centers by displacing workers with machines.

On Camera

In Great Game for Kabul, India plays a patient hand. Multi-alignment to compartmentalisation

Pakistan’s reported air strikes on Kabul last night, coinciding with Acting Afghan Foreign Minister Amir Khan Muttaqi’s visit to India, seem intended to send...

Niti Aayog recommends fully decriminalising 12 offences under new I-T Act to ‘foster more trust’

Recommendations appear in Niti Aayog’s Tax Policy Working Paper Series–II. It says there is a need to shift away from fear-based enforcement to trust-based governance.

India, UK sign £350 mn deal for Martlet. What are these Lightweight Multirole Missiles

In service with the British military since 2019, it is also known as the Martlet missile. Ukrainians have also deployed these missiles against Russian troops.

How Pakistan thinks: Army for hire, ideology of convenience

Pakistan’s army has been a rentier force available to a reasonable bidder. It has never come to the aid of any Muslims including Palestinians or the Gazans, except making noises here and there.