New Delhi: A pack of nine dogs will be welcoming passengers travelling through Terminal 2 of Mumbai’s Chhatrapati Shivaji Maharaj International Airport (CSMIA) from Friday to Sunday, as a part of the airport’s ‘Pawfect’ initiative.
The pack of nine emotional support companions include a Golden Retriever, a Maltese, a rescued Husky, a Shih Tzu, a Lhasa Apso, and a Labrador—to name a few—who will greet travellers at the departures area, every Friday from 3 p.m. till 11 p.m. Sunday.
“At Mumbai International Airport, we take pride in ensuring that every passenger is taken care of. Travelling and taking a flight can be hectic and challenging for many, which is why we continuously seek innovative ways to enhance the passenger experience. Our Pawfect initiative, which was very popular before the Pandemic, not only helps to reduce travel-related anxiety but also brings a sense of joy and comfort to our passengers.” said an airport spokesperson in a press statement.
“These trained canine companions are experts in sensing and responding to moods, offering unconditional love and comfort like no other. Engaging with these furry friends offers a soothing respite, allowing passengers to find their travel anxiety melting away. This initiative will infuse the airport environment with cheer and surprise, recognising that air travel can be tiresome and stressful for some passengers.”
The Mumbai International Airport is the first and only airport in India with the ‘Pawfect’ initiative. The airport shared a video on its social media accounts showing the nine companions interacting with passengers at the airport.
“#MumbaiAirport is thrilled to announce the return of its wildly popular ‘Pawfect’ initiative. Ready to melt the travel stress away and turn the airport experience into a fun-filled adventure…Get ready to be charmed and comforted by these furry ambassadors of happiness before embarking on your journey from our #GatewayToGoodness,” the airport posted on social media platform ‘X’.
(Edited by Tony Rai)
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We have one of the worst experiences at the airports in india. They look at smoking as a criminal offence without having sufficient designated smoking areas.
The security check is pathetic compared to all other airports in the world. The front office staff of the airlines talk very rudely. First these has to be improved before taking these measures.