Transparency data published by the Department for Science, Innovation, and Technology (DSIT) revealed ways local councils employ AI, from identifying fallen pensioners to preventing rent arrears and mapping houses requiring loft insulation.
According to the release, AI is being leveraged to help people find work in social care, rather than replacing jobs, and improve public services.
The government aims to transform public services through technology, targeting £45 billion in potential productivity savings. A new team within DSIT will work to eliminate barriers and connect public services, including those provided by local councils, to streamline interactions for citizens, the release revealed. This team will first focus on services used by people with long-term health conditions across organizations like the NHS, the Department for Work and Pensions, and local councils.
AI-enabled fridge sensors and connected kettles are being used in the London Borough of Sutton to detect changes in the daily routines of vulnerable people, which could indicate declining health and potentially lead to falls.
The technology, developed by Loughborough tech company The Access Group and Medequip Connect, uses sensors to monitor changes in behavior, such as missed meals, a skipped cup of tea, or a door left open for too long. AI analysis is then employed to detect potential issues, triggering an alert to close family members or carers to check on the individual and offer support if needed.